Agent's Assistant - State Farm Agent Team Member
Full Time in Memphis, TN
            Responsive recruiter    
                Replies within 24 hours    
Benefits
  - HSA Contribution
- Health Insurance Stipend
- Incentive Based on Performance
- 401(k)
- 401(k) matching
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Operations Manager – Multi-Site Insurance Agency Platform
Base Salary $65,000–$75,000 + Incentive Compensation (Total potential $100K+ Uncapped)Relocation package negotiable for the right candidate. 
Position Summary
We’re seeking an experienced Operations Manager to lead and scale a multi-site, multi-state insurance agency platform. This role oversees operations, performance, and culture across all offices, driving measurable policy and premium growth while fostering a collaborative, high-performing team environment.
The ideal candidate is a strategic, hands-on leader who thrives in managing people, improving processes, and delivering operational excellence.
Key Responsibilities
- Drive Growth Lead both locations toward measurable growth in policies, premiums, and profitability.
- Lead & Empower Build strong leadership across teams through clear direction, accountability, and regular coaching.
- Communication Maintain open, transparent communication using Bloom Growth and technology-based systems for alignment and efficiency.
- Standardize Processes Create and document repeatable workflows to ensure operational consistency and compliance.
- Training & Development Invest in people through cross-training, mentoring, and performance feedback.
- Resource & Performance Management Manage budgets, payroll, KPIs, and performance metrics to optimize efficiency.
- Quality & Compliance Maintain high-quality standards and compliance across all operations and staff.
- Employee Engagement Foster a positive, performance-driven culture that recognizes and rewards excellence.
- Continuous Improvement Identify and implement strategies to improve productivity, customer satisfaction, and team morale.
- On-Site Leadership Conduct regular visits between sites to strengthen alignment, communication, and operational excellence.
Performance Expectations
- Minimum $20,000 in annual life premium and 20 applications.
- $250,000 in fixed deferred annuity funds.
- Schedule a minimum of 12 pre-screened investment planning appointments annually for the agent owner.
- Establish and monitor KPIs for growth, efficiency, and customer satisfaction.
What You Bring
- Proven success in multi-site operations management or similar leadership roles in insurance or financial services.
- Strong communication, delegation, and organizational skills.
- Demonstrated ability to develop talent and lead teams toward measurable results.
- A balance of strategic vision and hands-on execution.
Requirements
- 1 year minimum of State Farm Experience Required
- 2-3 years Leadership Experience Required
- Bachelor's Degree Preferred
- 2-3 years minimum of Insurance Experience with Proven Track Record
- Required P/C and L/H Licenses
- Must have and/or Must be able to Attain 6, 63 and 65 and/or SIE Licenses
This is an opportunity to build, lead, and grow within a thriving agency platform — where your leadership directly impacts success across teams and clients.
Apply today to join our growing team and lead with purpose.
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          Compensation $65,000.00 - $100,000.00 per year        
                                           Join a community of good neighbors
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                                Make a difference in your community every day. 
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                                Gain confidence and grow your dream career. 
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                                Earn benefits and rewards that are second to none